TERMS AND CONDITIONS

Welcome to MOODI. By accessing this website and/or purchasing products from us, you agree to be bound by the following Terms and Conditions.

General

MOODI reserves the right to amend, update or modify these Terms and Conditions at any time without prior notice. Continued use of this website constitutes acceptance of any changes.

Products

We make every effort to ensure that product descriptions, images, pricing and information are accurate. However, errors may occasionally occur and MOODI reserves the right to correct any errors or omissions at any time.Product packaging and appearance may vary slightly from images displayed on the website.

Orders and Payment

All orders are subject to acceptance and product availability.
Full payment must be received before an order is processed and dispatched.
We reserve the right to refuse or cancel any order at our sole discretion.

Pricing

All prices displayed on this website are in South African Rand (ZAR) and are subject to change without notice.In the event of a pricing error, MOODI reserves the right to cancel the order and issue a refund.

Shipping and Delivery

Delivery times are estimates only and may vary depending on location and courier services.
MOODI shall not be held liable for delays caused by couriers, customs, public holidays, weather conditions or circumstances beyond our control.

Returns and Refunds

For hygiene and safety reasons, opened, used or tampered products cannot be returned.

Returns may be accepted for products that arrive damaged, defective or incorrectly supplied.

Claims must be submitted within 7 days of delivery and must include proof of purchase and supporting photographs.

Approved refunds will be processed using the original payment method.

Health Disclaimer

MOODI products are intended to support general wellness and personal care.

Our products are not intended to diagnose, treat, cure or prevent any disease.

Customers should consult a healthcare professional before using supplements, particularly if pregnant, nursing, taking medication or managing a medical condition.

Limitation of Liability

MOODI shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of this website or any products purchased through it.

Our maximum liability shall be limited to the purchase price of the relevant product.

Intellectual Property

All content on this website, including logos, product names, images, designs, graphics and text, remains the property of MOODI and may not be copied, reproduced or distributed without prior written permission

Privacy

Any personal information collected through this website will be used solely for order processing, customer support and communication purposes.

We do not sell or share customer information with third parties except where necessary to process orders or comply with legal obligations.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at: info@moodisupps.co.za